What is a Phone Interview?
- Julianne Simpson
- Jun 2, 2024
- 3 min read
Congrats on landing a phone interview! If you’re wondering what to expect and how to nail it, you’ve come to the right place. Phone interviews are a common first step in the hiring process, and they’re a great way for employers to get to know you a little better before inviting you in for an in-person chat. Let’s look at what a phone interview is all about and how you can ace it.

What Exactly is a Phone Interview?
A phone interview is a pre-scheduled call between you and a hiring manager or recruiter. It’s usually shorter than an in-person interview and focuses on your qualifications, experience, and personality to see if you’re a good fit for the job and the company. It’s also your chance to ask questions and learn more about the role and the company.
Why Do Employers Use Phone Interviews?
There are a few reasons why phone interviews are so popular:
Efficiency: They let employers quickly screen a bunch of candidates and narrow down the list.
Cost-Effective: It saves time and money for both you and the employer.
Convenience: Phone interviews can be scheduled more flexibly, which is great if you’re currently working or living in a different city.
Getting Ready for Your Phone Interview
Preparation is key to making a great impression. Here’s how to get ready:
1. Research the Company and Role:
Take some time to understand the company’s mission, values, and recent news. Familiarize yourself with the job description and what they’re looking for.
2. Review Your Resume:
Be ready to discuss your work history, skills, and achievements. Highlight experiences that are relevant to the job you’re applying for.
3. Set Up Your Space:
Find a quiet, comfortable place with minimal background noise. Make sure your phone is fully charged and you have a good signal.
4. Practice Common Questions:
Think about questions they might ask and practice your answers. This will help you feel more confident during the call.
5. Prepare Your Questions:
Have a few questions ready about the role, team, or company. This shows you’re interested and engaged.

How to Handle the Phone Interview
When it’s time for the call, here are some tips to help you shine:
1. Answer Promptly:
Be ready at the scheduled time. Answer with a friendly greeting and your name.
2. Speak Clearly and Confidently:
Speak slowly and clearly. Smiling while you talk can help make your voice sound more positive and energetic.
3. Listen Carefully:
Pay close attention to what the interviewer is saying. Don’t interrupt, and ask for clarification if needed.
4. Highlight Relevant Skills:
Talk about skills and experiences that match the job requirements. Use specific examples to back up your points.
5. Take Notes:
Jot down important details and any questions that come up during the conversation. This can help you remember key points and prepare for future interviews.
Common Questions You Might Hear
Every interview is different, but here are some common questions you might be asked in a phone interview for an administrative role:
Can you tell me about yourself?
Give a brief overview of your professional background, focusing on experiences relevant to the job.
Why are you interested in this role?
Explain what attracted you to the position and how it fits with your career goals.
What are you looking for in a job?
This is an opportunity to share what type of work and environment will make you the most successful.
Can you describe a challenging situation and how you handled it? What did you learn?
Share a specific example that demonstrates your problem-solving and interpersonal skills.
Why are you leaving your current job?
Be honest but diplomatic. Focus on your desire for new opportunities and growth.
Wrapping It Up
Phone interviews are a crucial step in the hiring process for administrative professionals. By preparing well, presenting yourself confidently, and following up appropriately, you can make a strong impression and increase your chances of moving forward. Remember, this is your chance to showcase your skills and enthusiasm, so take it seriously and give it your best shot. Good luck!
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